NORAD TECH · POLICY
Privacy Policy & Terms of Use
Your trust is our priority. Learn how we protect your data and deliver exceptional service.
Effective Date: August 20, 2025|Last Updated: August 20, 2025
Launch StudioOur Commitment to Your Privacy
At Norad Tech ("Norad," "we," "us," or "our"), protecting your privacy is fundamental to our mission. This Privacy Policy provides complete transparency about how we collect, use, protect, and handle your personal information when you use NudgePlay Studio and our related services.
By using our services, you acknowledge and agree to the practices described in this policy. We encourage you to read this document carefully to understand your rights and our responsibilities.
1. Information We Collect
Personal Information
- Email Address: For account authentication and communication
- Mobile Number: For account security and optional notifications
- LinkedIn Profile URL: For professional verification and networking features
- Company Name: To customize your experience and provide relevant features
Content You Upload
We securely store data you upload to NudgePlay Studio, including:
- Brand assets (logos, images, graphics)
- Game-related content (sounds, videos, animations)
- Business data (sales metrics, marketing analytics, campaign performance)
- Custom configurations and preferences
Technical and Usage Information
To improve our services, we automatically collect:
- IP address and device information
- Browser type and version
- Operating system details
- Referring website URLs
- Pages viewed and interaction patterns
- Session duration and frequency
We use industry-standard analytics tools like Google Analytics and implement cookies to enhance your experience. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
Service Delivery
- Provide access to NudgePlay Studio features and functionality
- Process and store your uploaded content securely
- Generate AI-powered games and interactive experiences
- Create and deliver customized reports and analytics
Communication
- Send important account and security notifications
- Provide product updates and feature announcements
- Deliver customer support and respond to inquiries
- Share optional marketing communications (with your consent)
Improvement and Innovation
- Analyze usage patterns to enhance user experience
- Develop new features based on user needs
- Optimize platform performance and reliability
- Conduct research to improve AI capabilities
Legal and Security
- Comply with applicable laws and regulations
- Protect against fraud and unauthorized access
- Enforce our Terms of Use and agreements
- Resolve disputes and handle legal claims
3. Data Sharing and Third-Party Services
Service Providers
We work with carefully selected partners to deliver our services:
- Cloud Infrastructure: Amazon Web Services (AWS) for secure hosting
- Analytics: Google Analytics for usage insights
- Email Services: Amazon SES and Postmaster for communications
- Payment Processing: Industry-standard secure payment gateways
Data Protection Standards
All third-party providers are:
- Bound by strict confidentiality agreements
- Limited to accessing only necessary information
- Required to maintain industry-standard security measures
- Prohibited from using your data for their own purposes
Legal Disclosures
We may disclose information when required by law, such as:
- Responding to valid legal processes or government requests
- Protecting the rights, property, or safety of Norad Tech and our users
- Investigating potential violations of our Terms of Use
- With your explicit consent
4. Data Security and Retention
Security Measures
- 256-bit SSL/TLS encryption for data transmission
- Encrypted storage for sensitive information
- Multi-factor authentication options
- Regular security audits and penetration testing
- Advanced firewall and intrusion detection systems
- Role-based access controls and monitoring
Data Retention
- Active Accounts: Data is retained while your account remains active
- Inactive Accounts: Data may be archived after 12 months of inactivity
- Account Deletion: All data is permanently deleted within 30 days of account closure
- Legal Requirements: Some data may be retained longer if required by law
5. Your Rights and Choices
Access and Control
You have complete control over your personal information:
- View and Update: Access your profile through Account Settings
- Download Your Data: Request a copy in machine-readable format
- Delete Your Data: Request permanent deletion at any time
- Correct Inaccuracies: Update any incorrect information
Communication Preferences
- Manage email preferences in your account settings
- Unsubscribe from marketing emails via the link in any message
- Opt-out of analytics tracking through browser settings
- Control cookie preferences through our cookie banner
Data Portability
You can request your data in standard formats (JSON, CSV) for easy transfer to other services.
Right to Object
You may object to certain processing activities, particularly for marketing purposes.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure all international transfers comply with applicable data protection laws and maintain equivalent security standards regardless of location.
7. Children's Privacy
NudgePlay Studio is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for removal.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or prominent notice on our platform at least 30 days before they take effect.
Questions About Privacy?
Our Data Protection Officer is available to address your concerns.
[email protected]